Performance Archives - RealVNC® Remote access software for desktop and mobile Tue, 20 Feb 2024 14:28:39 +0000 en-US hourly 1 https://www.realvnc.com/wp-content/uploads/2023/05/cropped-realvnc-favicon-32x32.png Performance Archives - RealVNC® 32 32 VNC Connect – the star of the show in entertainment https://www.realvnc.com/en/blog/vnc-connect-star-of-the-show-entertainment/ Thu, 21 Oct 2021 12:44:00 +0000 https://www.realvnc.com/en/?post_type=blog&p=8627 Entertainment is a field in which computers have taken over more and more. Because of this, remote access software, like VNC Connect™, has a prominent part to play in the industry.

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Here are some of the instances where it can be the star of the show.

Remote access for theaters

The Royal Shakespeare Company uses VNC Connect to provide support to its employees.  One of the world’s most famous theatre companies, RSC uses an Enterprise license. 

This allows technicians in Stratford-upon-Avon to connect to London and Newcastle locations. Issues can be quickly fixed and the company’s employees can focus on what’s essential. Which is, of course, what happens on stage.

The company also uses VNC Connect to provide support to employees touring overseas. Box office supervisors also use the software to monitor employees. That way, they can ensure the absolute best level of service. 

Last but not least, the electronic kiosks in the theatre’s foyers are also maintained this way. This is essential; any interruption would affect customers collecting tickets.

Find out more on this great implementation of VNC Connect here.

VNC Connect in animation

But theatre is not the only place in the field of entertainment in which VNC Connect plays a leading role. One of the most important companies in animation has also implemented the software. With great results, we might add. 

Aardman Animations is a four-time Academy Award-winning company. The company has been working in model animation. This includes films such as Wallace and Gromit: The Curse of the Were-Rabbit and Chicken Run. The company has also done TV series and commercials. 

Working in such a complex field requires, of course, constant support. The editing and animation studios work to very tight deadlines and downtime is not an option. This is why technical issues need solving as quick as possible. Also, the support team must perform configuration changes without desk-side visits.

Furthermore, the solution had to be a cross-platform one. This is because the Aardman Animations IT staff needs to support Windows, Mac OS X and Linux systems. 

VNC Connect’s cross-platform interoperability has allowed staff to support users, regardless of platform. Also very important was the peer-to-peer architecture. Thus, a central server would no longer be a necessity. 

Last but not least, the software’s desktop scaling feature was very helpful. This is because various screen resolutions are being used throughout different production areas. 

Find out more about the way VNC Connect benefits the staff at Aardman Animations in our case study.

An entertaining future

These are just two examples of ways in which VNC Connect can help you if you’re working in entertainment. However, you can take a look at more interesting use scenarios here.

The future will surely come with many more interesting examples. We’ll be sure to report them here on the blog and in our website’s Customer success stories section

In the meantime, though, if you’re not a VNC Connect user, there’s no better time to join in! We offer a 14-day free trial, so click the banner below to give the software a try! 

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The 7 most important remote access software considerations https://www.realvnc.com/en/blog/the-7-most-important-remote-access-software-considerations/ Thu, 11 Feb 2021 17:23:00 +0000 https://www.realvnc.com/en/?post_type=blog&p=9118 Remote access is a versatile tool with many different capabilities and uses across industries. At their core, remote desktop programs will generally have the same basic functionality – the ability to share your screen, or view another – but there are a whole host of other features that can improve your experience.

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We’ll go over 7 of the most useful remote desktop software features to consider when choosing your solution.

1. Security considerations

It could be argued that security should not be considered a “feature” per se, but more of a combination of secure software architecture, security practices and tools that are a must for any reputable remote access solution.

Whatever your use case, there are some key security features you should always demand from your remote access software. The three that we see as most essential are:

  • End-to-end encrypted connections.
  • Detailed audit logging of all sessions.
  • Multi-factor authentication for additional layers of protection.

If you are new to remote desktop technology and you want to learn more about why security is so important and how you can find a product that ticks all your security boxes, we have compiled a more detailed remote access security checklist.

2. Remote audio

Having the ability to hear audio from a remote computer can come in very useful, in particular if you are looking to support specific use cases, especially as remote working has become commonplace.

For designers and editors, having access to remote audio means that they get to experience every part of their creation as it happens.

They can also create and edit their work as though they were right in front of their remote device.

For healthcare professionals, remote audio means hearing an alarm from afar on a piece of equipment, keeping a patient stable while they tend to others.

3. Consider what platforms you need to support

Compatibility across different platforms is an essential part of remote desktop, as it gives you the ability to connect to any of your remote devices from whatever device you have with you.

This is particularly useful when your job requires you to use legacy operating systems. Being able to support older devices is essential especially at an enterprise level.

Many companies are still using a discontinued OS on various systems, particularly in larger corporations and places with ePOS or medical equipment where upgrading existing systems can cost a considerable amount.

4. Good remote desktop performance

Performance may not seem like a ‘feature’ as such, but when it comes to low-bandwidth and high-latency connections, it makes a difference.

Your remote access software should be capable of delivering a smooth connection even when your internet connection is lagging. Even in this age of connectivity, Wi-Fi networks can often leave a lot to be desired, and mobile data signal can be very spotty – especially in more rural areas.

Being able to watch what’s happening on the screen of your remote devices with minimal lag regardless of the quality of your broadband is something that you might not realize you need until you’re facing the issue.

5. Cloud and direct connections

Cloud connectivity gives you the flexibility to connect to your remote devices from wherever you are, whether you are working from home or on a work trip.

Depending on your company procedures and equipment, however, you may not be able to connect to some devices using the cloud. This is where direct connections come into play.

Originally the only way to remotely access a device, direct connections still have some essential uses in the business world. For example, if a device cannot be connected to the internet for security reasons, connecting directly is the way to go.

Here’s where you can learn more about the differences between cloud and direct connections.

6. File transfer

Transferring files from your server computer to your viewer device and vice versa is a time saver for any user. Forgot to transfer that important presentation from your office desktop to your laptop? No problem – just make sure your solution of choice allows you to do so.

7. Remote printing

Remote printing is another feature in a similar vein that you may want to consider. Being able to send documents stored on a remote device to a printer connected to your viewer computer without needing to transfer and download the file to your local device streamlines the whole process, getting you down to business quicker.

Try all features – remote access free trial

All these features and more are built in to RealVNC’s remote desktop software, VNC Connect. You can try them all out for yourself by taking a free 14-day trial below.

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Is the performance of your remote access software slowing you down? https://www.realvnc.com/en/blog/is-the-performance-of-your-remote-access-software-slowing-you-down/ Thu, 24 Jan 2019 13:01:00 +0000 https://www.realvnc.com/en/?post_type=blog&p=9307 When it comes to the products we buy and the services we use, these days we know that performance matters.

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For example, the speed of the shopping websites that we browse matters to retailers. Google reports that ‘The average U.S. retail mobile site loaded in 6.9 seconds in July 2016, but… 40% of consumers will leave a page that takes longer than three seconds to load. And 79% of shoppers who are dissatisfied with site performance say they’re less likely to purchase from the same site again.

So, performance is vital everywhere, and especially so in the world of remote access software. In the modern world, virtually all digital content is media-rich and served in high definition. 

Video streaming services, multi-media web sites with both video and audio, and complex Computer-Aided Design (CAD) and other software are all engineered to make the most of the latest high-performance hardware and software. 

All these applications have more screen pixels than ever and feature rapidly changing graphics. 

But, what happens if the resources you’re accessing are not local to your company and instead are on the other side of the world? If the performance of your remote access solution is not fit for purpose, your company’s business prospects could suffer. 

In this post, we’ll outline some of the potential performance issues that remote access providers can face, and how the latest remote access technology can solve them, enabling your business to benefit from the latest developments in high performance. 


CAD via remote desktop without lag

Modern content places huge demands on any remote access solution. There can be problems with screen refresh times, the potential loss of packets of data in transmission, and how to maximize the available network bandwidth.

Data has to be encoded in the correct format, encrypted, transmitted, decrypted, and then decoded, all of which can affect performance.

Imagine that you run an international engineering company with offices and employees all around the world. You use CAD-modelling to design your part and products. The work is performed using software installed on powerful central servers, often accessed remotely by workers in locations such as the United States and India.

With such costly computer resources and valuable designers, you can’t afford for your remote access sessions to lag or drop pixels.

Simply typing on a keyboard, or scrolling through a media-rich website, can be a frustrating experience if your remote desktop session can’t keep up with what’s happening on the device in another country.

Consider how much more frustrating it would be if you’re working on high-resolution 4K screens with huge CAD models that need to be dragged around the screen, rotated, and exploded.

In these circumstances, performance and responsiveness are of the utmost importance for a seamless remote working experience.

No more buffering

But, responsiveness is not just important for companies running something like high-end, state-of-the-art, computer design software—all businesses using remote access can benefit from a performance boost.

You might be a video production company whose daily work consists of remotely viewing and editing media material for your clients and interacting with them in real time to discuss it.

There’d be nothing more frustrating than attempting to play or edit a video, only for it to stutter and buffer just as an important client is watching.

Or you might be a medical facility using a secure remote connection to stream confidential live video of a medical procedure to doctors and nurses for diagnostic or training purposes.

For both the patient and the medical staff it’s (obviously!) vital that your connection is uninterrupted and of the highest possible quality without any loss of content.

From the two examples above, it’s clear that, in contrast to even the relatively recent past, modern content is rich and dynamic, offering an opportunity to any remote access service provider that can offer you the highest levels of performance.

Whatever your requirements, to select the product that you need to get your job done, make sure that your software uses the most recent developments in remote desktop technology for a lag-free experience.

Look for high-speed streaming

Remote access software with a high-speed streaming capability offers you enhanced performance for the smoothest possible user experience. 

The latest versions are built on clever technologies that allow data to be more efficiently encrypted, packaged, and transmitted, and are designed to minimize any lag in communication between devices, leading to a smoother, more responsive user experience. 

They can even adapt automatically if the speed of your connection suddenly drops, to ensure that there’s minimal loss of performance during your remote session. 

For graphic-intensive programs on slower networks, you’ll notice that high-speed streaming now offers the potential to interact in effective real-time with a remote device. 


 
As we’ve seen in this post, the goal of any modern remote access or remote control software should be to make the experience of remotely viewing and interacting with rich, high-definition content as close as possible to that of doing it locally. 

You can read some compelling reasons for your business to check out the latest high-performance remote access solutions in this article.

VNC Connect features high-speed streaming even over low bandwidth or high latency connections, giving you a lag-free remote desktop experience. Take a free 14-day trial below. 

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