Welcome to Our Blog - RealVNC® https://www.realvnc.com/en/blog/ Remote access software for desktop and mobile Mon, 06 May 2024 15:11:02 +0000 en-US hourly 1 https://www.realvnc.com/wp-content/uploads/2023/05/cropped-realvnc-favicon-32x32.png Welcome to Our Blog - RealVNC® https://www.realvnc.com/en/blog/ 32 32 What is Secure Remote Access? The Ultimate Guide https://www.realvnc.com/en/blog/what-is-secure-remote-access-the-ultimate-guide/ Tue, 07 May 2024 07:44:00 +0000 https://www.realvnc.com/en/?post_type=blog&p=37497 Nothing could’ve prepared modern businesses for what 2024 already brought forth: cybersecurity threats, a widespread talent shortage, and the never-ending tech evolution. But what do all these challenges have in common? You guessed it – secure remote access – and here’s why: To tap into a broader talent pool, cut costs, or offer flexibility as ... Read more

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Nothing could’ve prepared modern businesses for what 2024 already brought forth: cybersecurity threats, a widespread talent shortage, and the never-ending tech evolution. But what do all these challenges have in common? You guessed it – secure remote access – and here’s why:

  • To tap into a broader talent pool, cut costs, or offer flexibility as a top employer, remote access will become a norm sooner rather than later.
  • As remote work and Bring Your Own Device (BYOD) practices become more popular, they bring both opportunities and challenges in maintaining security.

All in all, the need for secure remote access solutions is already critical. Don’t get us wrong, this technology is great. It allows employees to connect to company systems from anywhere, without compromising security.

So, it’s time to explore why secure remote access is the future of any digitalized business and prepare you to adopt it the right way. That’s why we’ll also discuss its key components, including virtual private network, MFA, and endpoint security.

How Does Secure Remote Access Work?

In 2023, 72 percent of global respondents showed concern about the online security risks of employees working remotely. Clearly, there’s a lot to consider when switching to a remote workforce. The implications of cyber-proofing secure connections or risking your organization’s data are significant.

There’s hope, though. Secure remote access means you can control access to networks, systems, and confidential data. Here’s how it works:

Step 1: Authentication and authorization

In simple terms, authentication means validating the identity of users and their devices through credentials like usernames, passwords, biometrics, or security tokens. Authorization means giving role-based access control to determine the level of application access granted. Ensuring secure access means granting access to only the resources people require in their work.

In addition to standard user authentication, privileged access management (PAM) plays a crucial role in ensuring secure remote access. PAM focuses on securing access to privileged accounts and resources, such as administrator accounts, which have advanced privileges and control over critical systems.

Step 2: Encrypted connections and secure pathways

After authentication and authorization, secure remote access establishes encrypted connections between users and target systems (e.g. the corporate network). Encryption converts data into a code that can only be deciphered with the correct decryption key. So, even if unauthorized third parties try to intercept it, the data remains unreadable.

To further strengthen security, strong remote access solutions employ secure pathways, such as VPN tunnels or SSL connections, under which remote sessions (e.g., RDP, SSH, SQL) are tunneled to prevent interception and unauthorized access.

The Virtual Private Network and Zero Trust Network: remote access solutions you should know

VPNs (Virtual Private Networks) create a secure tunnel between remote devices like mobile devices and your network. They encrypt data to boost network security and prevent unauthorized access and interception during remote connections.

In 2022, nearly six out of ten respondents stated that their company planned on improving the authentication of their current VPN.

Additionally, organizations are starting to consider Zero Trust Network Access (ZTNA). ZTNA is a relatively new security model that assumes no trust, even within your network (e.g. the internal corporate network). Zero-trust network access verifies users even further. It analyzes the identity and the security context of every user and device accessing corporate resources.

ZTNA relies on the following factors to grant access on a per-session basis:

  • User identity
  • Device security status
  • Other context and security posture factors (e.g., location, time of access)

Step 3: Real-time monitoring and session management

Secure remote network access solutions record all session activities as video files, allowing you to review sessions. This way, admins can block access or terminate suspicious sessions and receive alerts on anomalous activities.

Audit logs and session data connect with Security Information and Event Management (SIEM) systems to improve threat detection and response.

Key Components of a Secure Remote Access Solution

Secure remote access is essential for organizations to allow remote users entry while facing security challenges. Key components include:

1. Multi-factor authentication (MFA)

Multi-factor authentication (MFA) helps boost security, as it requires more than just a password to allow access to a network. It involves a set of credentials you know (like a password) with something you will receive through authentication (like a code sent to your phone) or even using a biometric factor (like using a fingerprint or facial recognition). Studies show MFA can reduce successful cyberattacks by up to 99.9%.

2. Endpoint security and device management

Endpoint security refers to protecting individual devices (computers or mobile devices), from cyber threats like malware and viruses. Solid antivirus software is essential here, as it scans for and removes malicious software.

Additionally, device management tools in endpoint protection are crucial in monitoring device activity or applying security patches and updates.

3. Network Access Control (NAC)

Network Access Control

Network access control determines who and what can gain access based on security policies. These solutions authenticate and authorize devices before allowing them to enter your network, so that only trusted, healthy devices are granted access.

4. Single sign-on (SSO)

Single sign-on (SSO) simplifies the login process while ensuring robust security. It helps users access multiple applications and services with just one set of credentials.

Benefits of Implementing Secure Remote Access

Now, let’s tap into the five most important benefits of using secure remote access for your business.

1. Increased productivity and flexibility for remote workers

Some say the future of work is remote. We think that it’s more of a present reality. It’s not unheard of to see a sales executive closing deals from a coffee shop or a project manager collaborating on the go.

 

“Without RealVNC remote access software we wouldn’t be able to multitask as much as we do today in IT .”
Shearvon Devenish
Information Systems Manager
  • Outsourcing employees is good for business. Eventually, the outsourcing market is projected to reach $525 billion in 6 years.
  • Employees demand new benefits, including flexible schedules, hybrid work, and the possibility to work from remote locations.

Happy workers mean more productive workers – and that’s a given.

2. Enhanced security for corporate networks and sensitive data

Robust access controls and encryption protocols enhance secure remote access and safeguard your corporate networks. Implementing strict access controls, verifying user identities, and allowing only healthy devices to securely access your network fortifies protection against cyber threats.

For example, tools like RealVNC Connect offer a simple, secure, and ready-to-use remote access and support solution for organizations demanding strong security and reliability.

3. Reduced risk of data breaches and cyber attacks

While larger organizations usually experience more cyber attacks, no company is spared from cyber threats.

Secure remote access can reduce the risk of data breaches and cyber-attacks if used correctly. That means implementing proactive security measures, like VPNs or zero trust network access (ZTNA). On top of these security hygiene practices, vetting authorized users and teaching employees about security protocols is essential.

4. Cost savings through BYOD policies and reduced office space requirements

Remote access for POS devices

If you’re looking to optimize costs, a BYOD (Bring Your Own Device) policy is a great approach to consider. When employees are responsible for their own devices, you’ll save on costs like purchasing and maintaining business hardware. Also, you can consider investing in application infrastructure instead.

5. Improved business continuity and disaster recovery capabilities

In times of crises, secure remote access means your business operations run uninterrupted. In turn, this enhances disaster recovery capabilities. When employees work remotely, you can maintain productivity and service delivery, even during emergencies.

Best Practices for Secure Remote Access

With the ever-rising threats in the cyber landscape, make sure to go through the following checklist for best practices to secure remote access management:

1. Develop and enforce strong security policies:

    • Create detailed security policies on remote work protocols, data handling procedures, and the right way to use devices on and off company premises.
    • Work on crafting guidelines on how to safely access corporate networks. Consider implementing requirements for VPN usage, tips on how to secure private or public Wi-Fi connections, and manage data encryption.

2. Regular employee training

    • Conduct training sessions covering various cybersecurity topics (phishing attacks, email spoofing, malicious attachments, modern data breaches, and best password protocols).
    • Conduct simulations of real-world cyber threats.

3. Implement strong authentication methods

    • Deploy multi-factor authentication (MFA) across all remote access points to add an extra layer of security beyond passwords.
    • Use single sign-on (SSO) solutions to simplify user authentication processes.
    • Encourage the use of long, complex passwords or passphrases combined with multi-factor authentication (MFA) and the use of password managers.

4. Monitor and log remote access activities:

    • Implement logging mechanisms from a centralized source to track remote access activities and detect odd behavior in real time.
    • Use security information and event management (SIEM) systems to aggregate and analyze log data for threat detection.

5. Keep software and security solutions updated

    • Use automated patch management to improve the patching process and minimize the risk of exposure to known vulnerabilities.
    • Conduct regular vulnerability assessments and penetration testing. Enable automatic updates for operating systems, applications, and security software.

Why Choose RealVNC for Secure Remote Access?

Hackers are getting smarter by the day, constantly coming up with new ways to break into our systems. Whether it’s through phishing emails or sophisticated malware, they’re always looking for vulnerabilities to exploit, especially in remote users.

Consider all the sensitive information your business handles every day — from customer data to trade secrets. A breach in your cybersecurity could mean losing customers’ trust, facing legal trouble, and dealing with financial losses.

That’s why staying secure online isn’t just a nice-to-have — it’s essential.

To face all your secure remote access management challenges like a pro, choose a reputable 360-degree solution like RealVNC. We provide strong encryption, secure authentication, and solid access controls to protect remote connections. Sign up for your free trial today.

Frequently Asked Questions

How do I create secure remote access?

To create secure remote access, you can implement strong authentication methods like multi-factor authentication (MFA) and complex passwords. Then, use encryption to protect data during transmission, and enforce strict access controls to allow only authorized users and devices.

How do I secure my remote connection?

Secure your remote connection by using a virtual private network (VPN) or Zero Trust Network Access (ZTNA) solution. Ensure encryption of data in transit and implement strong authentication methods like MFA. Another obvious yet crucial tip is to update software and educate remote users on security practices.

Which remote access protocol is considered secure?

VPN and ZTNA are both secure remote access protocols. VPNs create a secure tunnel between the user’s device and your network, while ZTNA focuses on verifying the identity and security parameters of the user and device before granting the person safe access to connect remotely.

What is secure remote working?

Secure remote working involves accessing business resources and application access from outside the traditional office environment. The key to secure remote working is ensuring confidentiality, integrity, and availability of information in the most secure way for the company and the users. This requires using security measures like encryption, authentication, and access controls.

How does remote access improve productivity for remote and hybrid workers?

Remote access boosts productivity by allowing your employees to work from anywhere, anytime. Think of internationally distributed teams collaborating at all times, less commuting time, flexibility in work hours, and so much more!

What are the key considerations when choosing secure remote access solutions?

When choosing secure remote access solutions, consider factors like ease of use, scalability, compatibility with existing infrastructure, and adherence to industry standards. Consider a holistic solution for your secure remote access needs, such as RealVNC. Its commitment to security, including end-to-end encryption and granular access controls, cross-platform compatibility, ease of use, and scalability features, make it a top choice for organizations of all sizes.

How can organizations ensure secure remote access for BYOD devices?

Organizations can ensure secure remote access for BYOD devices through mobile device management (MDM), endpoint security solutions, network access control (NAC), and secure remote access gateways.

What are the potential risks of unsecured remote access, and how can they be mitigated?

Unsecured remote access poses risks such as data breaches or malware infections from cyber threats like phishing attacks, which can target a weak link or new employee, and then spread to your organization’s applications and infrastructure. To mitigate these risks, you should implement security best practices, such as those discussed in this article.

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A Guide to Securing Remote Access Software  https://www.realvnc.com/en/blog/a-guide-to-securing-remote-access-software/ Tue, 07 May 2024 07:30:18 +0000 https://www.realvnc.com/en/?post_type=blog&p=37740 This guide to securing remote access software, while written with a focus on RealVNC Connect, provides organizations with best practices that will also apply, at least in part, to other remote access solutions. As remote access becomes essential to the productivity and efficiency of many businesses, it’s important to understand the importance security has for such platforms, as well as the best practices to maintain it.  

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We will also look at some of the essential findings of the “State of Remote Access Security 2023” report, to add further context to this guide. Look out for that, as well as some other great resources, at the end of the article.  

But, before we get to that, let’s return to the main purpose of this guide to securing remote access. Namely, let’s look at some of the essential measures for enhanced remote access security. Here’s what we’ll be covering.  

  1. Implement Multi-Factor Authentication for Enhanced Security 

  1. Screen Blanking for Increased Privacy 

  1. Consistently Update Your RealVNC Connect Software for Secure Remote Access

  1. Monitor New Machine Connections 

  1. Regular Security Audits and Compliance Checks 

  1. Use Encryption for Remote Access Security

  1. Embrace Best Security Practices for Comprehensive Protection 

1. Implement Multi-Factor Authentication for Enhanced Security 

Some people would say that this is an obvious one, in light of all the cybersecurity dangers that threaten corporate networks. However, there are still places where 2-step or multifactor verification isn’t one of the main security controls. Essentially, this is a security measure that bolsters security by requiring more than the standard password for access to be granted. It needs an additional code, usually provided by an app that only the user has access to.  

To ensure maximum security, the feature should be enabled, if possible, for all users of RealVNC Connect in your organization. Here’s how to enable 2-step verification.  

2. Screen Blanking for Increased Privacy 

Activating the screen blanking feature while connected to a machine running RealVNC Server goes a long way in keeping prying eyes away from sensitive data on your corporate network. It’s a simple, yet effective, way to protect privacy and secure data during remote sessions. Furthermore, the screen blanking feature has been improved in a recent update.  

Here’s how to set up and use screen blanking.  

3. Consistently Update Your RealVNC Connect Software for Secure Remote Access

The digital world is facing new threats regularly. To counter these, it’s crucial to keep your RealVNC Connect software (as well as all your other software), up to date. Regular updates don’t just add new features to the software. More importantly, they include the latest security patches and fixes. This is a key defense mechanism against potential vulnerabilities, helping you keep your organization secure against the latest threats. 

Make sure you access the release notes page. Also, you can download the latest versions here

4. Monitor New Machine Connections 

Keeping a close eye on devices connecting is critical for maintaining secure remote access. RealVNC Connect remote access makes this easy by sending email notifications containing session details each time a new machine connects. unless 2-step verification is enabled. Reviewing these notifications and verifying that each remote access connection is legitimate and authorized is very important. This approach helps identify and stop unauthorized access promptly, even if someone should manage to get hold of your credentials. 

5. Regular Security Audits and Compliance Checks 

Regular security audits and compliance checks are critical for a remote access provider, with cyber threats becoming increasingly complex every day. This is why you should be able to trust the security of your remote access provider. And said security should be proven by more than just words. 

RealVNC can prove its robust security standards, with measures like an independent white box audit undertaken by Cure53, its ISO27001 Certification, as well as annual penetration testing.  

Find out more about the reasons why your data is secure with us on the dedicated Security page.  

6. Use Encryption for Remote Access Security

 The use of strong encryption is non-negotiable for safeguarding data transmitted between devices. RealVNC Connect utilizes full end-to-end encryption to secure every connection, preventing interception of sensitive information. Remote sessions are encrypted with AES-GCM 128 or 256-bit, and all web calls use at least TLS 1.2. This makes sure that no one, RealVNC included, can decrypt your data.  

 It’s essential to make sure that your remote access solution is configured to use the highest level of encryption available, to further mitigate risks. This ensures that your data travels securely across the internet to and from remote systems. 

Guide to securing remote access secure passwords

7. Embrace Best Security Practices for Comprehensive Protection 

While the specific measures outlined in this guide to securing remote access are mostly for securing your RealVNC Connect experience, general security best practices are equally important. This includes making sure that you’re using unique, strong passwords for different accounts, changed periodically to reduce the risk of them being compromised. Strong login credentials are always an extra layer of protection.

Just as important, make sure that you’re constantly educating users about potential security threats and how to mitigate risks, including phishing attempts and social engineering tactics. As the human factor is generally the weakest link when it comes to compromising systems, a well-informed user base is an important part of a comprehensive security strategy. This will help all users, and especially remote users, recognize and avoid potential threats. 

Additional Remote Access Security Resources 

To gain a more comprehensive insight into the importance of securing remote access, we recommend checking out the “State of Remote Access Security 2023” report. This detailed report contains a wide range of information about the current state of the remote access landscape, also offering a lots of insights and practical recommendations for secure remote access. These are based on thorough industry research and an analysis of current trends, helping you navigate the current remote access challenges effectively. 

You can also get some more great tips for securing remote access from our “How to stay safe with remote access in 5 easy steps” webinar

Make sure you stay ahead of the curve by being informed about the latest security trends and recommendations. This will help you ensure continuous protection of your data and systems. 

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Five Ways in Which RealVNC Remote Access Software Can Help the Healthcare Industry https://www.realvnc.com/en/blog/five-ways-in-which-realvnc-remote-access-software-can-help-the-healthcare-industry/ Thu, 02 May 2024 07:30:20 +0000 https://www.realvnc.com/en/?post_type=blog&p=36958 Technology is an essential part of today’s healthcare landscape, with telemedicine allowing healthcare professionals a completely different way of delivering their services, sometimes across the globe. However, while remote access software can make things much easier, efficient and effective, a balance needs to be struck between convenience and security in the face of cyber threats. This is where RealVNC remote access software steps in.

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RealVNC’s remote access solutions can be crucial parts of the shift towards a modernized healthcare approach. As a conclusion to our series of blogs on remote access in the healthcare sector, we look at five ways in which these solutions can help the healthcare industry.

1.     Telemedicine and Better Healthcare Delivery

2.     HIPAA-Compliant Remote Desktop Software

3.     Efficiency in Healthcare IT Management with RealONE

4.     Secure Remote Access Through RealVNC Connect

5.     Easier Training and Education

1.     Telemedicine and Better Healthcare Delivery

RealVNC remote access software can be crucial in supporting telemedicine, decluttering healthcare facilities, and providing of quality care to remote and underserved areas. Virtual consultations, as well as remote diagnostics, and the management of chronic illnesses, can be made possible through the power of secure remote access. Implementing this in the correct way can make healthcare more accessible than ever before. This is especially important in moments of global health crises. Those are the situations where minimizing physical contact is essential.

2.     HIPAA-Compliant Remote Desktop Software

In healthcare, nothing is more important than the security and privacy of patient data. RealVNC remote desktop software is designed with this in mind, being fully HIPAA-compliant. This helps it ensure the best protection of sensitive patient data. Secure and instant access to medical records allows healthcare professionals to monitor patient health remotely, and enhance collaboration among medical teams, safe in the knowledge that health records are accessed in a secure fashion.

3.     Efficiency in Healthcare IT Management with RealONE

RealONE, a comprehensive solution that combines the powers of RPort and RealVNC Connect, changes the way remote healthcare IT management is done. Healthcare professionals and IT teams can administer devices, troubleshoot technical issues, and maintain IT infrastructures remotely. This can in turn lead to improved productivity in healthcare teams; it also helps minimize downtime in healthcare delivery systems.

4.     Secure Remote Access Through RealVNC Connect

RealVNC Connect provides a secure and robust platform, which allows healthcare professionals to access patient data and medical records from any location. This can help with remote diagnosis and treatment planning, enabling real-time data sharing among specialists. As a consequence, collaboration in multidisciplinary medical teams is much easier. The scenarios in which healthcare professionals can use RealVNC Connect are very diverse.

5.     Easier Training and Education

With secure remote access, experienced doctors can advise less experienced ones through complex procedures from miles away, offering support in real-time, right on the computer in the OR. It’s an easy way to learn from more experienced colleagues, even if they’re not physically in the room.

If you’re a professional in the healthcare sector who values innovation, efficiency, and are preoccupied by better patient outcomes, RealVNC remote access software can make your life much easier. Click here to get your free trial today!

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Navigating Cloud Security Without FedRAMP Certification: Our Commitment through Alternative Security Measures https://www.realvnc.com/en/blog/navigating-cloud-security-fedramp-certification/ Tue, 30 Apr 2024 05:59:41 +0000 https://www.realvnc.com/en/?post_type=blog&p=37467 In the cloud technology landscape, security is a paramount concern, particularly for organizations engaged with government entities. While FedRAMP certification is a gold standard for cloud service providers (CSPs) serving U.S. federal agencies, not all organizations can bear the logistical and financial burdens of obtaining this certification. However, their capacity to offer robust, reliable cloud ... Read more

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In the cloud technology landscape, security is a paramount concern, particularly for organizations engaged with government entities. While FedRAMP certification is a gold standard for cloud service providers (CSPs) serving U.S. federal agencies, not all organizations can bear the logistical and financial burdens of obtaining this certification. However, their capacity to offer robust, reliable cloud solutions prioritizing security remains the same. In this blog post, we will explore the distinct security initiatives undertaken by RealVNC, how they align with or exceed the stringent measures required by FedRAMP, and, ultimately, how we deliver unparalleled security in cloud services and offline connectivity.

Pioneering with a Cure53 Report: A Testament to Our Security

The Cure53 Report represents our commitment to absolute transparency and robust security in our software development practices. This independent security audit involves meticulously examining our codebase and identifying and fixing potential vulnerabilities. By subjecting ourselves to such rigorous testing, we assure our customers of the secure nature of our solutions, giving them a level of confidence that resonates with the assurance provided by FedRAMP certification.

In the spirit of helping to create a safer digital ecosystem, we call upon our peers in the remote access CSP community to adopt a similar approach to white box auditing. Sharing our experience, we highlight how this level of transparency contributes significantly to enhancing overall security standards across our industry.

ISO27001 Certification: Upholding International Security Standards

Achieving ISO27001 certification demonstrates our allegiance to global best practices in information security management. This internationally recognized standard affirms our dedication to establishing, implementing, continually improving, and rigorously maintaining an information security management system (ISMS). This means our security management processes meet international benchmarks for our customers, providing a secure harbor for their sensitive information.

Annual Penetration Testing: Our Proactive Defense Strategy

Our commitment to security doesn’t end with external validations; it extends into continuous vigilance. By conducting annual penetration tests, we actively seek out and address vulnerabilities within our systems before they can be exploited. This practice mirrors the continuous monitoring phase of the FedRAMP process, showcasing our proactive approach to maintaining and enhancing our defenses.

Bridging the Gap: Our Strategy for Competing on Equal Footing

Without FedRAMP certification, our strategy pivots on leveraging these significant security initiatives to compete effectively in a marketplace that highly values data protection. We emphasize the comprehensiveness and rigor of our security measures in all our communications, drawing similarities between our initiatives and the security controls FedRAMP mandates. Furthermore, by fostering partnerships with FedRAMP-certified providers, we offer combined solutions that meet and exceed the security expectations of federal agencies, thereby indirectly fulfilling the FedRAMP requirements.

Our Pledge to Unwavering Security

In summary, while FedRAMP certification is undeniably an essential marker of trust and security in cloud services for U.S. federal agencies, it is not the sole indicator of a provider’s commitment to safeguarding data. Through our security initiatives—the Cure53 Report, ISO27001 certification, and our annual penetration tests—we demonstrate an unwavering dedication to upholding the highest security standards, offering peace of mind to our customers as compelling as that provided by FedRAMP-certified entities.

Our approach shows that even without FedRAMP certification, CSPs can still offer robust, secure, and trustworthy services. Your security is our ultimate priority. Contact us to learn more about how our cloud solutions safeguard your most valuable data.

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Five Things to Remember from the Remote Access in Manufacturing Webinar https://www.realvnc.com/en/blog/five-things-to-remember-from-the-remote-access-in-manufacturing-webinar/ Thu, 25 Apr 2024 07:42:58 +0000 https://www.realvnc.com/en/?post_type=blog&p=36726 Our "Remote Access in Manufacturing" webinar expanded on how manufacturing can benefit from the use of remote access technology. Here are some of the key takeaways, as well as how to watch the webinar if you missed it.

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In case you missed it, here’s a quick recap of the main points from our “Remote Access in Manufacturing” webinar. Below are six key takeaways from the webinar, which featured insights from Nick Cavalancia, a 4-time Microsoft MVP, Tony Sobottka, RealVNC, RF and Label Printing Hardware Product Lead for a global manufacturing organization, and Francesca Barnes, Customer Success Manager Team Lead at RealVNC.

Here’s what we’ll be looking at:

Embracing the Right Technologies Is Essential

Remote Access Use Is Widespread

Cybersecurity Challenges Are Real

Integrating OT/IoT Device Management Is Essential

Elevating Remote Access’ position in the conversation

Embracing the Right Technologies Is Essential

In manufacturing, a diverse array of technologies is being deployed to enable remote access, in order to achieve efficiency and flexibility. The critical challenge is identifying the technology that aligns most closely with your organization’s needs.

It’s essential to not only look at the technology’s compatibility with your organization’s requirements but also its capability to provide seamless remote access to internal and cloud-based resources.

Remote Access Use Is Widespread

Our data analysis reveals that 90% of users operating from external remote locations and 77% of users working remotely within the company premises actively access internal resources. 44% employ the same remote access methods to tap into cloud-based resources from external locations. This data shows the important role that remote access plays in the modern manufacturing landscape, underscoring its necessity for efficient and seamless operations across various locations.

Cybersecurity Challenges Are Real

The rapid rise in remote access usage brings with it various challenges, with cybersecurity standing at the top of the list of concerns. In this age, making security a priority when rolling out remote access solutions is imperative. Multi-factor authentication adds an essential layer of security, significantly decreasing the risk of unauthorized access.

Furthermore, implementing strict access controls makes sure that sensitive information and critical assets are only for the eyes of those with the necessary permissions.

Integrating OT/IoT Device Management Is Essential

When integrating Operational Technology (OT)/Internet of Things (IoT) device management with remote access capabilities, it’s essential to consider the device’s manageability from a remote perspective.

This means ensuring that the chosen remote access solution can not only connect to, but also efficiently manage the OT/IoT infrastructure as seamlessly as it would with other systems within your network setup.

Elevating Remote Access’ position in the conversation

To improve operations, management, and cybersecurity, remote access needs to play a more important part in the conversation. This starts with understanding its capabilities and considering its consolidation for better efficiency.

Our webinar provided a detailed insight into the role of remote access in manufacturing. If you missed it, catch up by viewing the complete recording. You can also check out the full Remote Access in Manufacturing Report here.

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A User Guide to RealVNC Remote Access for Healthcare Professionals https://www.realvnc.com/en/blog/a-user-guide-to-realvnc-remote-access-for-healthcare-professionals/ Tue, 23 Apr 2024 07:55:33 +0000 https://www.realvnc.com/en/?post_type=blog&p=36704 RealVNC Connect is a tool for revolutionizing the way healthcare professionals interact with patient data and collaborate with each other. With cybersecurity threats behind every corner, how can healthcare professionals ensure they're using RealVNC Connect securely and efficiently?

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Also, what are the best ways in which you can make the most of RealVNC Connect remote access, as a healthcare professional?

In the following sections, we will explore critical scenarios where RealVNC Connect can be integrated seamlessly into healthcare workflows. This can help when it comes to enhancing patient care while helping you adhere to the highest standards of cybersecurity. Each scenario addresses specific challenges faced by healthcare professionals, together with simple, actionable strategies. Understanding these scenarios helps healthcare professionals aiming to make use of technology for the greater good.

Here’s what we’ll be looking at:

Emergency Remote Diagnostics

Multi-disciplinary Team Collaboration

Managing Healthcare IT Infrastructure

Continuous Patient Monitoring

Secure Access to Patient Records for Mobile Healthcare Teams

Training and Education

Emergency Remote Diagnostics

Imagine this: a patient in a remote area presents symptoms the local clinic’s team just can’t explain. Time is also of the essence, with every minute a potential differentiator for the patient. Using RealVNC Connect, a specialist hundreds of miles away gains secure access to the patient’s digital records, scans, test results, and real-time diagnostics tools. The specialist then guides the local team through a precise diagnosis and treatment plan.

The local team doesn’t even need to have software installed. They can run On-Demand Assist, input a code, and the specialist will be able to see all the necessary records and information. If the machine is constantly accessed, RealVNC Server will already be installed on it, requiring just one click to access.

Multi-disciplinary Team Collaboration

But what if a patient’s care requires input from various specialists? Coordination has a habit of becoming a logistical nightmare at times. However, with RealVNC Connect, these specialists can securely access the same machine, viewing the same patient data. They can communicate in real-time, and discuss the patient’s treatment plan or point out important details to other people on the team. The result is an approach to healthcare that defies any geographical barriers.

Managing Healthcare IT Infrastructure

An IT infrastructure behind the scenes of any healthcare facility ensures systems are running smoothly. Ideally, while keeping patient data secure at the same time. But what happens when issues arise after hours? Or, even better, how can you stop them from happening altogether?

The answer is RealONE, the combination of RealVNC Connect and RPort. RPort allows healthcare IT professionals to remotely keep an eye on systems, performing updates all at once, rather than on one machine at a time, and ensuring that cybersecurity measures are up to date. When needed, intervening to troubleshoot issues remotely is done with a couple of clicks, using RealVNC Connect, avoiding expensive callouts.

This isn’t just about convenience—it’s about ensuring uninterrupted, secure patient care.

Continuous Patient Monitoring

Remote patient monitoring is transforming chronic disease management. It enables healthcare providers to monitor patients in real-time, even outside traditional clinical settings. With RealVNC Connect, providers can access patient monitoring devices securely and  keep an eye on data trends. They can then adjust treatment plans accordingly, without the patient needing to leave their home. This approach, aside from making patient care much more effective, also reduces strain on healthcare facilities.

Secure Access to Patient Records for Mobile Healthcare Teams

In mobile healthcare, teams face the constant challenge of accessing up-to-date patient records on-the-go, but this must happen in a secure fashion. What if the data could be accessed straight from the machine it’s stored in, at the hospital? Can RealVNC Connect help this critical process?  

Imagine a team rushing to an emergency in a remote location. On the way there, they use RealVNC Connect via a mobile connection to securely access the patient’s medical history, current medications, and latest test results. They don’t even have to carry a laptop as, RealVNC Connect being multiplatform software, they can do so from a tablet. When seconds count and could save a life, this could be an essential ability.

Training and Education

Wouldn’t it be great if training healthcare professionals no longer required their physical presence? With RealVNC Connect, experienced surgeons could guide less experienced ones through complex procedures from miles away, offering insights and corrections in real-time, on the computer in the operating theater. It’s an easy way to bridge the gap between learning and doing, all while ensuring patient safety.

These scenarios have one thing in common:  RealVNC Connect as an essential asset in modern healthcare.

Secure, Compliant, Essential

The integration of RealVNC Connect into your healthcare practice is an evolution in how quality care is delivered, managed, and optimized. But don’t take our word for it – take a free trial now!

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RealVNC Connect: Enhancing Healthcare IT and Patient Outcomes https://www.realvnc.com/en/blog/realvnc-connect-enhancing-healthcare-it-and-patient-outcomes/ Thu, 18 Apr 2024 07:47:58 +0000 https://www.realvnc.com/en/?post_type=blog&p=36431 As the field itself evolves, the importance of remote access software in healthcare grows with it. One example of such software that is making a significant impact is RealVNC Connect.

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RealVNC Connect can be used as a telemedicine remote software solution, enhancing healthcare IT and patient outcomes.

Regulatory Compliance and Security

A HIPAA-compliant remote desktop software, RealVNC Connect can play a very important role in the healthcare field’s transformation. It allows accessing medical health data in complete security, an essential factor when it comes to such sensitive information. Implementing secure remote access software in healthcare needs implementing in various settings, to notably improve patient care and positively influence healthcare IT operations. The adherence to HIPAA regulations is particularly noteworthy; this ensures the utmost safety of patient data, so important in the healthcare sector.

Regarding regulatory compliance, RealVNC Connect stands out. This software meets, and in many cases surpasses, the various industry standards, demonstrating a strong commitment to security and reliability. An example is the recently received ISO27001 certification, not to mention the constant white box security audits. By meeting these stringent requirements, RealVNC Connect builds a foundation of trust between patients and healthcare providers.

Revolutionizing Healthcare with Remote Access

One such instance is the Medical Board of California’s case study, which once again shows the benefits of remote access in healthcare. By using RealVNC Connect, the board managed to save time, money, and resources. And all of this while improving their efficiency and ensuring patient data security.

Healthcare collaboration via remote access, through RealVNC Connect, has allowed healthcare providers on the board to share patient information securely, thus improving response times and patient outcomes. The software helps eliminate geographical barriers; this way, clinicians and healthcare teams can provide care to patients remotely.

Another side of telemedicine that’s aided by RealVNC Connect are patient remote monitoring systems, greatly helping chronic disease management and post-operative care whilst reducing hospital readmissions. As the software is multiplatform, most devices can be easily accessed, irrespective of the operating system they are running.

Better Healthcare IT Operations

Managing healthcare IT remotely is another area where RealVNC Connect can help. With IT teams able to troubleshoot and resolve issues remotely, there is less downtime, and healthcare professionals can focus on what they do best – providing care. Whether it’s in large hospitals or small clinics, remote Access technologies are improving how healthcare IT operates.

This is best witnessed in clinics where this technology is already incorporated. Implementing RealVNC in hospitals and clinics increases the productivity of healthcare teams. By using the product, clinicians can access patient records and essential medical systems from anywhere with an internet connection. Thus, timely and effective patient care becomes much easier to provide.

RealONE – Managing Healthcare IT Remotely

Considering the complexity of healthcare IT networks and estates, from patient data management systems to remote monitoring devices, the array of technologies that need seamless integration and complete security is huge.

RealONE is a solution for this, bundling RPort and RealVNC Connect, to deliver complex capabilities in remote device administration. By fusing the flexibility of RPort and RealVNC Connect, it makes chaotic IT estates efficient and reliable. And all of this, while maintaining the same high standards of security. No more updating thousands of devices one at a time or clunky administration. RealONE allows you to maintain your IT estate up-to-date, while also being able to urgently intervene whenever necessary.

The Future of Healthcare

The use cases of RealVNC Connect in the healthcare industry are diverse and its role is a very important one for many medical institutions. The software provides a digital platform that serves the needs of modern healthcare – from patient monitoring to IT management.

In a field as dynamic as healthcare, innovative solutions like RealVNC Connect are essential. But don’t take our word for it! Get a free trial now and see what the product can do for your organization!

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Securing Health Data: The Role of HIPAA Compliant Remote Desktop Software https://www.realvnc.com/en/blog/securing-health-data-the-role-of-hipaa-compliant-remote-desktop-software/ Tue, 16 Apr 2024 06:35:51 +0000 https://www.realvnc.com/en/?post_type=blog&p=36321 In healthcare, using cutting-edge remote access software can be an essential component of exceptional patient care. We take a look at the significance of HIPAA-compliant remote access software in healthcare and its ability to completely transform the industry.

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The field of telemedicine has witnessed extraordinary progress, and telemedicine remote software solutions have played no small part in this process. These solutions streamline medical consultations, while at the same time ensuring the protection of the terabytes of sensitive patient data that medical institutions have to deal with on a daily basis. At the heart of this technological evolution lies HIPAA-compliant remote desktop software, a groundbreaking innovation allowing medical professionals remote secure medical data access. And this, by putting a strong emphasis on encrypting all personal health information that’s being transferred, for the utmost security.

Benefits of Remote Access in Healthcare

The benefits of incorporating remote access in healthcare have many different faces. This integration lets healthcare providers conduct remote consultations, efficiently monitor patients, and access medical records the moment they require them. Also, remote access is useful when it comes to patient remote monitoring systems, as clinicians can remotely oversee patients’ health conditions. This allows them to focus on preventive care and increased patient satisfaction levels.

Healthcare Collaboration and HIPAA Compliance

There can be no effective healthcare delivery unless collaboration is involved. The idea of healthcare collaboration via remote access epitomizes this. Through HIPAA-compliant remote software, healthcare professionals can use file transfer to securely exchange health records, radiology images, or lab results, This makes patient care delivery much more efficient.

HIPAA compliance is an essential framework in healthcare, requiring the protection of Protected Health Information (PHI). Enacted in 1996, the Health Insurance Portability and Accountability Act (HIPAA) establishes very strict standards for the confidentiality, integrity, and accessibility of PHI. Covered entities include healthcare providers and health plans and they are responsible for enforcing robust safeguards, meant to ensure patient data’s privacy and security. If a piece of software is HIPAA compliant, it enhances patient trust by demonstrating careful handling of personal health information.

Remote Management of IT Systems in Healthcare

In the digital era, the remote management of IT systems has become a standard practice. Managing healthcare IT remotely is very important for the integrity of healthcare processes. IT professionals are therefore able to update software, troubleshoot issues, and guarantee secure, uninterrupted access to critical systems, all from their workstations. This ensures that less resources are spent on travel and more are used for patient care.

Ensuring compliance with healthcare regulations such as HIPAA, the software helps uphold patient information integrity. All this while facilitating timely data access for clinicians and administrative staff. Numerous compelling case studies regarding RealVNC in healthcare settings show how the software has made medical professionals’ lives easier. During the COVID pandemic, the NHS has even used RealVNC Connect to support patients from afar.

Enhancing Healthcare IT with Remote Access Software

In essence, using remote access software can help medical institutions provide an unparalleled level of patient care. The right remote access software solution can offer a secure, reliable, and user-friendly platform for telemedicine and remote healthcare. Through this healthcare technology integration, medical professionals can utilize remote access solutions to enhance patient outcomes, but also to uphold data security standards in what is such a sensitive field of activity.

This article is the second in a series of blog posts about remote access software in healthcare. Make sure you keep an eye on our blog for some great examples of how using RealVNC software can make healthcare professionals’ lives much easier.

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How Telemedicine Remote Software Solutions Are Revolutionizing Patient Care https://www.realvnc.com/en/blog/how-telemedicine-remote-software-solutions-are-revolutionizing-patient-care/ Fri, 12 Apr 2024 06:13:28 +0000 https://www.realvnc.com/en/?post_type=blog&p=36161 In healthcare, where every second and every decision can decide between life and death, the introduction of telemedicine remote software solutions can be an important step into the future.

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This is why one must wonder: how are telemedicine and remote access software in healthcare transforming medical care delivery?

Improving Healthcare Access

Telemedicine remote software solutions help break down the traditional barriers that have long restricted access to healthcare. Secure remote access platforms enable healthcare professionals to extend their reach beyond the confines of hospital walls, as they can securely access patient data anytime, anywhere. But what exactly does this mean for patients and healthcare providers?

Extending the Reach of Medical Expertise

By using remote access software in healthcare, medical personnel can now access medical equipment and patient data from any location. This not only streamlines diagnostic and treatment processes; it also makes sure that patients receive timely care, regardless of geographical constraints.

The challenge is to use the right solution, one that offers that access without compromising when it comes to security.

HIPAA Compliant Remote Desktop Software: The Importance of Trust

When it comes to a digital landscape that’s as complex as the one of healthcare, the importance of securing medical data cannot be overstated. HIPAA-compliant remote desktop software can be a strong ally, safeguarding sensitive patient information against unauthorized access. Encryption and stringent security measures help these platforms ensure that the patient data remains private.

Benefits of Remote Access in Healthcare

There are many advantages to integrating remote access software into healthcare systems. From enhancing the efficiency of healthcare delivery to making real-time collaboration among medical teams easier, these technologies can help improve patient outcomes.

Also, patient remote monitoring systems can help enable continuous care and monitoring. Medical devices can be accessed easily, anywhere they may be. Even in the patients’ homes, when needed.

Healthcare Collaboration via Remote Access

The story of healthcare collaboration is a very interesting one. With remote access technologies, specialists can analyse patient data collaboratively, regardless of physical distance, from the device where it’s securely stored. This cooperative approach makes the most of the collective expertise available to patients, facilitating more accurate diagnoses and personalized patient outcomes.

Out of the remote access solutions, RealVNC Connect software is one of the best when it comes to compliance within the healthcare sector. Implementing RealVNC remote access in hospitals and clinics can help them align with healthcare standards. This is done by ensuring secure and reliable access to critical healthcare IT infrastructure.

The Critical Role of Telemedicine in Modern Healthcare

To sum things up, in an era when accessibility, security, and efficiency in healthcare are more vital than ever, telemedicine and remote access software solutions are catalysts for innovation. These technologies are necessities; they make sure that medical expertise reaches those in need swiftly and securely, without the conventional barriers.

Also, the integration of HIPAA-compliant remote desktop software underlines the importance of patient data security, for a trust-based relationship between patients and healthcare providers.

The implementation of solutions like RealVNC’s software in healthcare shows an ongoing commitment to high standards of care and demonstrates the role that technology can play in helping communities worldwide.

This is the first article in a series about the benefits of remote access in healthcare. Make sure you come back to our blog for the rest of the series

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7 Ways in Which RealVNC Remote Access Powers the Energy Sector https://www.realvnc.com/en/blog/7-ways-in-which-realvnc-remote-access-powers-the-energy-sector/ Tue, 09 Apr 2024 07:32:50 +0000 https://www.realvnc.com/en/?post_type=blog&p=35881 The modern energy sector, with its array of physical and digital assets, faces the challenge of balancing reliability and security in an era where remote work is the rule, not the exception. RealVNC Connect emerges as its ally in this environment, with tools that boost efficiency, and help prevent cyber threats. Here are seven ways in which RealVNC Remote Access technology is transforming the energy sector.

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1. Remote Work and Asset Management

The notion of ‘energy at your fingertips’ is no longer a metaphor. RealVNC’s remote access solutions enable simple interaction with critical energy assets. Whether they are nuclear facilities, solar grids, or offshore wind turbines, these can be accessed from the comfort of a control center, reducing downtime and travel-related inefficiencies. RealVNC Connect doesn’t just connect machines; it connects the dots, offering a comprehensive view of remote energy operations.

2. Securing Critical Infrastructure

The specter of cyber-attacks always looms over the energy sector, underscoring the need to secure the digital infrastructure of energy. RealVNC Connect is more than just a remote activity tool; it has security measures like 256-bit AES encryption, multi-factor authentication, and ISO27001 certification to prove that it takes security seriously. It ensures access is only allowed to authorized staff, and that your critical infrastructure stays secure.

3. Remote Solutions for Energy Efficiency

In the age of renewable energy, RealVNC’s remote access solutions help energy providers maintain the necessary level of control over assets. The RealONE package, a comprehensive combination of RealVNC Connect and RPort, enhances IT network administration by integrating advanced features such as device health monitoring, script scheduling, and remote system access.

4. Remote Access for Better Collaboration

Energy solutions require diverse expertise, often distributed all over a country (or continent). RealVNC remote access facilitates collaboration by breaking down distance barriers. Staff can now execute real-time analyses and fine-tune energy operations from anywhere. This allows you to employ the best minds in energy, wherever they may be located.

5. Strengthening Resilience in the Face of Adversity

External factors, such as extreme weather events or geopolitical turbulence, can often make the daily life of the energy sector difficult. RealVNC remote access technologies help energy companies have some adaptability and resilience to these issues, allowing them to respond quickly to such challenges. In cases like redirecting power flows after a storm, RealVNC Connect keeps you in control.

6. Safer Work Environment

Working in the energy industry can sometimes expose employees to hazardous conditions. RealVNC software allows energy professionals to diagnose and manage critical assets from safe environments, thus reducing any exposure.

7. Innovation and Future-Proofing

The energy landscape is in a state of flux. Innovations like smart grids and IoT integration are right around the corner. RealVNC Connect acts as a driver for the adoption of new technologies by providing a secure bridge between devices, due to its comprehensive multiplatform support. By incorporating RealVNC into their strategies, energy companies can future-proof their operations. And this, without sacrificing security.

But don’t take our word for it! Download a free trial now and see for yourself!

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